Privacy Policy

1. Introduction

Lumecc LLC (“Lumecc,” “we,” “us,” or “our”) is a Wyoming registered limited liability company that provides custom software development services. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• a.Contact Information: Name, email address, phone number, and business name that you voluntarily provide when filling out forms on our website or contacting us directly.
• b.Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, browser type, device information, and IP address.
• c.Communications: Messages, inquiries, and other communications you send us through our website, email, or chat functionality.

3. How We Use Your Information

We use the information we collect to:

• •Respond to your inquiries and provide customer support
• •Provide, maintain, and improve our services
• •Send you project updates and relevant communications
• •Analyze website usage to improve user experience
• •Comply with legal obligations

4. AI Chat Feature

Our website includes an AI-powered chat assistant. Messages you send through this feature are processed by third-party AI services (OpenAI) to generate responses. These messages are not stored permanently and are not used to train AI models. We do not share your personal information with AI service providers beyond what is necessary to generate responses to your queries.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with service providers who assist in operating our website and delivering our services, when required by law or to respond to legal process, and to protect the rights, property, or safety of Lumecc LLC, our clients, or others.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services (such as Cal.com for scheduling). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Your Rights

You have the right to access, correct, or delete your personal information. You may also request that we restrict processing of your data or object to certain uses. To exercise these rights, please contact us at the email address provided below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: